Denitech
  • Contracts/Billing
  • Coppell, TX, USA
  • Hourly
  • Full Time

Medical, Dental, Vision, EAP, HAS plus company matching, FSA, STD, LTD, Life Insurance, AD&D, Travel Assistance, Legal Plans,401(k) with Company Match, PTO, Paid Holidays, Employee Discounts, Tuition Reimbursement


Denitech, A Xerox Company is a wholly owned subsidiary of Xerox Corporation, a $11 billion Fortune 500 company.  Xerox is the world's leading enterprise for business process and document management, deploying state-of-the-art technology and solutions.  Xerox provides Denitech the strength and resources of a global operation while maintaining a local presence. With a "Think Globally, Act Locally" mindset, we are able to offer top quality solutions through personalized service to our customers in the Dallas/Fort Worth Metroplex. 

Culture:

Denitech is a team oriented company full of ambitious, go getter individuals with a work hard, play hard mentality. We offer training and a world class support team to set you up for success. We are looking for dynamic engaging professionals with a positive and "get it done" attitude.  If you're looking to start a career or join a team, then this is the place for you!   We are currently looking for a Custom Billing Specialist in our Contracts Department.  In this role, you are responsible for all processes within the contracts module, which includes creation, updates and adjustments, and cancellations for assigned custom bill accounts.

  • Manage all Custom Bill accounts assigned. This includes, but is not limited to: contract set up, removals/additions of equipment, cancellations, meter issues, credits and/or rebills.
  • Review custom invoices to ensure accuracy of billing, prior to mailing.
  • Audit contracts daily.
  • Resolve contract billing issues in a timely manner.
  • Scan sales packets daily.
  • Provide back up support to team members.
  • Respond to all email inquiries the same day.
  • Assist in the continued training of co-workers.
  • Provide internal & external customer support.
  • Maintain a positive work environment.
  • Be a Team Player.
  • Keeps attendance and punctuality in good standing.
  • Adheres to all company/department policies and procedures.
  • Adhere to the Employee Code of Conduct.
  • Ability to work evening and weekend hours during peak periods.
  • Other duties as assigned. Management reserves the right to add or delete duties as deemed appropriate.

Qualified candidates will possess the additional knowledge and skills listed below: 

  • Advanced computer skills including Microsoft Office Products, especially Word and Excel.
  • Strong communication skills, including listening and questioning.
  • Good written communication skills.
  • Strong attention to detail, highly organized, and ability to stay focused.
  • Able to handle more than one responsibility at a time; multi-task and flexible.
  • Independent work skills and able to work under deadlines
  • Ability to follow-up on items without constant supervision.
  • Able to use good judgment in performing conflicting demands and managing priorities.
  • Strong initiative with ability to seek out relevant information prior to making timely decisions.
  • Critical thinking skills to assist in problem solving.

 

Desired Qualifications: 

High school diploma or general education degree (GED); and six months to 1 year related experience and/or training; or equivalent combination of education and experience.

 

Company Perks:

  • Competitive base salary
  • Employee/Company discounts
  • Educational Assistance
  • 401K plus company match up to 75%
  • Paid Time Off and Holidays
  • Medical, Dental, Vision, EAP, HSA plus company matching, FSA, STD, LTD, Life Insurance, AD&D, Travel Assistance, Legal Plans
Denitech
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